Donor FAQ

Is there a difference between a KRCL Membership and the KRCL Sustainer Status?

Yes. Your donation of any dollar amount qualifies you as a KRCL Member for a full year. A recurring monthly donation of $6 or more qualifies you as a KRCL Monthly Sustainer. Sustainer donations will automatically renew after 12 months.

When will my Thank You Gift arrive?

Thank You Gifts are generally mailed out within 2-3 weeks of your first donation payment. Due to the high volume of donations and Thank You Gifts during our on-air Radiothons, please allow 4-6 weeks for shipping. We rely on our amazing Volunteers to package and ship-out your gifts, so we appreciate your patience!

If you still have not received your gift(s) after these anticipated times, please feel free to contact The KRCL Membership Team at (801) 363-1818 or email

Can I exchange my Thank You Gift for a different size/style?

To maximize the impact of your gift, we cannot accommodate size or style exchanges on clothing items.

How do I update my personal information?

If you need to update your mailing address, email address, or phone number, please call (801) 363-1818 or email You can also set up your very own KRCL Connect account by clicking here. With KRCL Connect, you can manage your contact information, payment options, and donations.

How can I change or update my Credit Card information?

 Give The Membership Team a call at (801) 363-1818 and we’ll update your payment plan with your new information. You can also set up your very own KRCL Connect account by clicking here. With KRCL Connect, you can manage your contact information, payment options, and donations! Please do not email your credit card number.

Is my contribution tax deductible?

Yes, your gift to KRCL is fully tax-deductible to the extent allowable by U.S. law, minus the fair market value of any thank you gifts requested. We will send you an acknowledgement letter for your contribution which can be saved for tax purposes. Tax statements are available by request.

How do I enroll in the Employee Matching Gift Program?

Many companies and organizations offer an employee benefit of matching your contributions to a non-profit organization. This is an easy way to increase – and often double or even triple – your donation to KRCL. Take a look at the list here to see some organizations that match charitable contributions. If you don’t see your employer on the list, please ask your Human Resources office if your company has a program.

Can I include KRCL in my estate plans?

Planned gifts include bequests, trusts, and other contracts. Some are simple; others require planning with an experienced financial advisor. All can provide significant tax advantages. If you have designated KRCL as a beneficiary to an estate, account, or insurance policy, please contact us so we can properly acknowledge your generosity and thoughtfulness now. Please consult your financial advisor to learn more about these and other charitable giving options. Feel free to contact our membership office at (801) 363-1818 or email

What is the best way to contact KRCL?

For all contact information, including email addresses, mailing address and driving directions, check out our contact page.